Privacy policy

1. general

The Merchant undertakes to protect the confidentiality of personal data and the privacy of online store users. The merchant uses the collected personal data exclusively for the provision of the services offered by him. The merchant respects the confidentiality of personal data and the privacy of online store users and will therefore do everything necessary to protect them from breaches and misuse. Users’ personal data is one of the areas to which the Merchant pays the utmost care and attention, as it is aware of the sensitivity of this area.

2. use of personal data

In order to provide the services it offers, the Merchant collects, manages, processes and stores the following User Data:

  • Name and surname;
  • Shipping addresses;
  • Company name or title of the legal entity (if the user is a legal entity);
  • Tax number of a legal entity (if the user is a legal entity);
  • E-mail address (username);
  • Password in encrypted form;
  • Contact phone number;
  • Country of residence;
  • other data that the user voluntarily enters in forms in the online store;
  • other data that the user subsequently adds to his profile voluntarily.

The merchant does not guarantee the accuracy, completeness and timeliness of the data entered by the user.

3. cookies and IP addresses

The Merchant assigns to each User, at the beginning of each use of the Online Shop, a cookie for identification, tracking of the shopping cart and ensuring traceability (so-called “cookie”), which is stored in the server’s memory only for the duration of the use Visit of the Online Shop and deleted after one hour of inactivity. The Merchant may also store some permanent cookies on the User’s PC, e.g. the User’s identification number in encrypted form for identification during the next visit to the Online Shop or the evaluation of items, with the help of which the User knows which items he/she has already evaluated, and indirectly also the cookies of the external service Google Analytics , which serve to analyze the visits to the Website. The merchant may use this data in anonymized summary form for statistical analysis purposes. To ensure online security, the merchant also collects IP addresses from which users access the online store.

4. declaration on the protection of the confidentiality of personal data and the privacy of the users

According to the personal data protection regulations, the merchant is obliged to protect the personal data of the users of its online store. Under no circumstances will the Merchant provide other User’s personal data to third parties or allow third parties to view any personal or personal data other data of the User, unless government authorities would require it from him, if such obligation is provided by law or in good faith that such action is necessary for proceedings before courts or other government authorities, as well as for the protection and realization of the legal interests of the Merchant.

All personal and other data provided by the User when logging into the Online Shop and ordering products, including the content of the order, are protected in accordance with the regulations on the protection of personal data. The Merchant will not use this data for any purpose that would harm the User or any other person involved in any way. The Merchant will not use User Data to send promotional emails or other unsolicited promotional materials, except for sending promotional messages to which the User subscribes or with which the User will agree. The merchant may use the data in anonymized summary form for statistical analysis purposes. The confidentiality of personal and other user data is not violated in any way.

The Merchant will entrust the delivery service (e.g. Pošta Slovenije, TNT, etc.) only with the information necessary for the delivery of the products purchased in the Online Store (recipient information and delivery address). The merchant will contact the user by e-mail if it is necessary for the purchase in the online store, and via the contact phone number only if the registration process is in progress or There were problems during the purchase in the online store.

5. implementation of the data protection directive

All persons employed by the Merchant on a full-time or part-time basis who have access to personal and other data of the Users are aware of the obligation to protect personal and other data and are obliged to comply with these provisions on the protection of confidentiality personal data and privacy of the Users of the Online Shop. The obligation to protect personal and other data shall apply for an indefinite period of time, even after the termination of the business relationship with the Merchant.

Registered users can terminate the use of the online store and revoke their registration at any time. They do this by notifying the merchant in writing of the cancellation of their registration. Before submitting a notice of withdrawal, the user must settle all outstanding liabilities to the merchant from purchases made in the online store. The Merchant will maintain the confidentiality of personal data and the privacy of the Online Shop Users within the framework of this Privacy Policy even in case of cancellation of the registration.

6. additional explanations

If you have any questions, concerns or comments about this Privacy Policy, you may send them to the email address support@inosmart.info.

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